Aftersales
RIBE Automation
We guarantee your continuous productivity
Our commitment to the reliability of your production process
RIBE aims to achieve the very highest quality, both in the systems it manufactures and the service it provides. Starting on day one of the project, we record all steps in detail and prepare comprehensive test reports. Once your system is finished, our service technicians ensure that it is professionally installed at your site. They also conduct numerous function tests and a thorough pre-operation check so that it can be commissioned without any problems. This meticulous preparation and implementation process guarantees the stability and efficiency of your production operations.
RIBE Automation
Full after-sales service
Tailored to every requirement
Our experienced RIBE service teams around the world offer customer-specific solutions for all service requirements. Their primary objective is to maintain optimum system productivity and availability. We deploy our expertise to provide the best-possible support and maintenance for your systems at all times.
We have a global service presence thanks to our worldwide service locations. This means we can respond quickly by sending local personnel to the customer premises as required.
RIBE Automation is responsible for the region of Germany/Europe
Bauer Electronica is responsible for the region of Mexico/USA
RIBE Joining Technologies (Shanghai) Ltd is responsible for the region of Asia
RIBE Automation Romania SRL is responsible for the region of Eastern Europe
Our systems are equipped with remote maintenance systems as standard. This enables our technicians to monitor and perform maintenance on a system or machine from the office, without the need to travel to the customer’s premises.
We work with our customers to develop service concepts and contracts that are individually tailored to the production environments in which our systems operate. In combination with retrofit services, training and education measures, this helps increase system availability and preserve the value of our machines.
